Frequently asked questions
Answers for buyers of bulk Aloe vera (Aloe barbadensis Miller): species, grades, certificates, aloin, documents, samples, MOQ, shipping and private label.
Can’t find your question here? Contact Carma Liebenberg for raw ingredients (c.liebenberg@aloe-acap.com, +27 83 376 8788) or Charlene Weidner for white label, private label and international enquiries (c.weidner@aloe-acap.com, +27 73 195 9952).
Related pages: Quality and certifications · Documents and samples · Export and logistics · Aloe barbadensis vs Aloe ferox
Knowledge
What is Aloe barbadensis Miller?
Aloe barbadensis Miller is the same species as Aloe vera. Botany, names, INCI terms, leaf parts and what they mean for ingredient specifications.
Spray-dried aloe vera powder: 200x and 100x ratios explained
What 200:1 and 100:1 mean for spray-dried aloe vera powder, how to reconstitute it, how to calculate dose rates, and what to check on the spec.
Decolorized vs natural aloe vera: what aloin means for your choice
What decolorized aloe vera is, why aloin matters, which limits buyers use (IASC, EU, Korea), and how to choose between natural and decolorized grades.
Organic certifications for aloe vera ingredients
EU organic, USDA NOP and COSMOS for aloe vera ingredients: what each covers, how import certificates work, and how to check a supplier's scope.
Using aloe vera in cosmetic formulation
How formulators use aloe vera liquid, 10:1 concentrate and 200x powder in skin and hair care: INCI names, usage, pH, preservation and label rules.
Aloe vera in food and beverages
Aloe vera liquid, dice, pulp and powder in drinks and foods: product formats, processing points, regulation in the EU and US, and buyer checks.
What does ACAP supply?
ACAP grows and processes Aloe vera (Aloe barbadensis Miller) in Limpopo, South Africa. We supply bulk liquid 1:1, concentrate 10:1, spray-dried powder 200:1 and 100:1, inner leaf dice, pulp, sun-dried rind for feed, organic 200:1 capsules, and white-label and private-label skin and body care products.
Which aloe species do you grow?
Only Aloe barbadensis Miller, the species sold worldwide as Aloe vera. Aloe vera and Aloe barbadensis Miller are two names for the same species. We do not grow Aloe ferox, which is a different species.
Are your ingredients certified organic?
Our organic grades are certified under EU organic rules (Ecocert SAS, certificate ZA-BIO-154.710-0000086.2026.003, valid to 31 March 2027) and the USDA National Organic Program (Ecocert SAS, Operation ID 7880216720). Each certificate lists the products it covers. We also offer natural grades that are not sold as certified organic.
Are your products Kosher and Halaal?
Yes, for the products named on each certificate. Kosher: Beth Din of South Africa, JHBBD-K2026/267277, valid to 31 January 2027. Halaal: SANHA, GP/MF/0426/002, valid to 30 April 2027. Ask us to confirm that your grade is in scope.
What is the difference between natural and decolorized aloe?
Decolorized grades go through an extra step that removes most anthraquinones, including aloin, from the aloe. Natural grades keep their original colour. Food and supplement buyers usually need decolorized or low-aloin inner leaf material; the aloin value is reported on the COA.
What aloin level do your grades have?
Aloin is reported per batch on the certificate of analysis. To confirm: typical aloin values per grade and the test method
Which documents can you provide?
A technical data sheet (TDS), safety data sheet (SDS) and certificate of analysis (COA) for every grade, plus organic, Kosher and Halaal certificates. Allergen, GMO and other statements on request. To confirm: list of statements available
Can I get a sample?
Yes. Tell us the product, grade, application and delivery address. To confirm: sample sizes, whether samples are free, and who pays the courier
What is your minimum order quantity?
To confirm: MOQ per form, e.g. liquid, concentrate, powder, dice, capsules, white-label products
How do you ship, and on which Incoterms?
Air freight leaves through OR Tambo International Airport in Johannesburg, about 500 km from the farm; sea freight leaves through the port of Durban, about 900 km away. To confirm: Incoterms offered
How long does an order take?
To confirm: lead time from order to dispatch per product form
Do you offer white label and private label?
Yes. White label means our existing formula under your brand. Private label means a formula adapted or developed for your brand. We help with formulation, packaging and design. Claims on your label are your responsibility in your market.
Do you make benefit claims for your aloe?
No. We describe our ingredients, how they are made and where manufacturers use them. Claims on a finished product depend on its formula and its market, and are the brand owner's responsibility.
Was ACAP previously called Aloway?
Yes. African Caribbean Aloe Products (ACAP) previously traded as Aloway.